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Job-Работа search
in Birmingham |
Accountancy
Agriculture, Fishing
Finance, Insurance
Call Centres
Catering & Hospitality
Construction, Property
Customer services
Defence Armed Forces
Education
Electronics
Engineering, Manufacturing
Graduate, Trainees
Healthcare & Nursing
Human resources
IT & Internet
Legal
Management consultancy
Marketing, Advertising, PR
Media, Creative
Non-profit, Charities
Public sector & Services
Recruitment sales
Retail, Wholesale
Restaurant & Food Service
Sales
Science
Secretarial, Administration
Security
Senior appointments
Telecommunications
Transport, Logistics
Travel, Leisure, Tourism
Other
| |
|
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Section: Customer services Vacancy 194 |
| Post:Full Account Manager
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Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Birmingham
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| The announcement text: |
Summary of Position
You will be the interface between our client and their customers via inbound or outbound calls. Your role will involve passively (i.e. order taking) or actively selling products and services. Responsibilities include achieving growth of each account in terms of volume shipped, processing customer orders and sales, providing and receiving various information, up-selling client products as well as general query handling via the telephone.
Responsibilities
Conduct relationship-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs
Confirm customer understanding and provide additional customer education as needed
Prepare complete and accurate work and update customer record on system
Communicate effectively with individuals*teams in the program to ensure high quality and timely expedition of customer requests
Maintain broad an in-depth knowledge of products, pricing, promotions, procedures through management communications, meetings, client focus groups and formal training
Skill Set
Excellent sales * communication skills - preferably business to business
Extensive product knowledge
Business acumen
Comfortable with Excel & Lotus Notes
Entrepreneurial skills
Determination to succeed
Ability to juggle multiple tasks
Numerical & Literate
Full training will be provided and ongoing coaching and personal development is a major corporate objective within our business and we are able to offer excellent long-term opportunities.
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| Contact information |
| Employer: |
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| Email: |
103@kio.lab.org.ua
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| Phone: |
0131 555 0284
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Publication date: 2009-12-13 06:06:06
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